Sadaf Durrani is a seasoned Business Analyst with over 15 years of experience bridging the gap between complex systems and real-world user needs. Currently working in the higher education sector, she specializes in enterprise integrations, digital transformation, and student lifecycle solutions. Sadaf brings a deep understanding of business process mapping, stakeholder engagement, and technical scoping, having led initiatives involving CRM platforms, timetabling tools, and student management systems. Her work is defined by a commitment to user-centered design, practical delivery, and cross-functional collaboration. Passionate about improving the intersection of people, data, and platforms, Sadaf advocates for solutions that not only work technically but align with how people actually operate. She holds a master's degree in teaching from Monash University and applies her academic insight to enhance learning and operational outcomes in every project.